What personal data do we collect and why do we collect it?

Purchase

We collect personal data in order to:

• Contact you regarding your order.
• Deliver products, including notification and contact regarding delivery.
• Manage payment and analysis of payment methods.
• Handle complaint cases.

Personal data collected during purchase:

• Name
  – Contact details
  – Payment information
• Purchase information (eg which product has been ordered).
  Legal basis:
  Completion of the purchase agreement. This collection of your personal data is required in order for us to be able to fulfill our obligations according to the purchase agreement. If the information is not provided, our obligations cannot be fulfilled and we are therefore forced to refuse you the purchase.
  Storage period: Until the purchase has been completed (including delivery and payment) and for a period of 36 months thereafter in order to be able to handle any complaints.

Customer service matters

We collect personal data in order to:

• Communicate about any customer service issues (via phone or in digital channels, including social media).
  – Identify.
  – Investigate any complaints and support matters (including technical support).

Personal data collected for customer service matters:

• Name.
  – Social security number.
  – Contact details (e.g. address, e-mail and telephone number).
• Your correspondence.
• Details of the time of purchase and any errors/complaints.
  – Technical information about your equipment
  .Legal basis:
• Legitimate interest.
• The processing is necessary to satisfy our and your legitimate interest in handling customer service matters.
  Storage period: Until the customer service case has been completed.

What are cookies and how do we use them?

Cookies are small text files consisting of letters and numbers that are sent from our web server and saved on your browser or device. At gullemigtyger.se we use the following cookies: 1) Session cookies (a temporary cookie that ends when you close your browser or device). 2) Permanent cookies (cookies that remain on your computer until you delete them or they expire). 3) First-party cookies (cookies set by the website you visit). 4) Third-party cookies (cookies set by a third-party website. We use these primarily for analyses, e.g. Google Analytics.). 5) Similar technologies (techniques that stores information in your browser or on your device in a way similar to cookies).The cookies we use normally improve the services we offer. Some of our services need cookies to function properly, while others improve the services for you. We use cookies for overall analytical information regarding your use of our services and to save functional settings such as language and other data. We also use cookies to be able to direct relevant marketing to you.

How do you contact Gullemig for questions about data protection?

Email me at info@gullemig.se!
Gullemig AB
Postal address: Gotlandsgatan 66
116 65, Stockholm, Sweden
Org. no: 556940-4790
VAT registration number: SE556940479001